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Technical support


Welcome to our Technical Support Center!


Explore our collection of technical support articles to find solutions to common issues. If you can't find the answer you need, simply click the "Submit a Ticket" button, and our support team will assist you. We're here to help you quickly and effectively resolve your technical problems.

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  1. 📄 Setup/Installation
    1. 📄 AV G1000
      1. 📄 AV G1000 Setup Guide
      2. 📄 AV G1000 PFD/MFD Setting
      3. 📄 Touch screen setup
    3. 📄 Updating firmware
  3. 📄 Aviatek Connector
    1. 📄 Installation
    2. 📄 Troubleshooting
      1. 📄 App doesn't open or crashes immediately at startup
  5. 📄 Simulators Setup Guides
    1. 📄 MSFS G1000 SCREENS SETUP
    2. 📄 X-PLANE G1000 SCREENS SETUP
    3. 📄 X-PLANE Aerobask Phenom 300 G1000 SETUP
  7. 📄 Troubleshooting
    1. 📄 GCU 475
      1. 📄 GCU 475 Not Shown In Aviatek Connector
    3. 📄 ALL PRODUCTS
      1. 📄 Backlight ON with PC off
    5. 📄 AV GDU 104X (G1000) FAMILY
      1. 📄 Screen flicker
      2. 📄 Pressing MFD buttons triggers PFD actions
    7. 📄 Microsoft Flight Simulator 2020 (MSFS 2020)
      1. 📄 Connection with the sim
      2. 📄 Some of the G1000 buttons are not working
  9. 📄 FAQ
    1. 📄 Differences between G1000 Variants
    2. 📄 Is your G1000 Panel P&P with MSFS?
    3. 📄 What G1000 software do you provide?
    4. 📄 Is there any assembly required?
    5. 📄 Will the power adapter work in my country?